fulfilment policy

All orders are fulfilled by the staff at the Kouros Carpentry shop.

We process orders as they arrive and can take up to 7-10 business days on average to fulfill an order.

 

Shipping Policy

We strive to provide our customers with a seamless shopping experience from start to finish. We understand that timely delivery is crucial, and we work diligently to ensure your order reaches you promptly.

However, it's important to note that once your order leaves our facility, we no longer have direct control over its shipping process. Our products are shipped through trusted third-party courier services, and while we select reliable partners, occasional delays or issues may occur during transit.

In the event of any delivery-related concerns, we kindly request that you first reach out directly to the courier responsible for delivering your order. They will have the most up-to-date information regarding the status of your shipment and can address any issues or inquiries you may have.

Prior to contacting our support team, we ask that you please ensure you've contacted the courier and have received confirmation of your inquiry or concern. This allows us to better assist you and ensures a smoother resolution process for any shipping-related issues.

We appreciate your understanding and cooperation in this matter. If you have any further questions or require assistance, please don't hesitate to reach out to us, and we'll be more than happy to help.

Return & Refund Policy

Thanks for shopping with us!

If you are not entirely satisfied with your purchase, we're here to help address the issues and find a solution.

Return Shipping

The customer will be responsible for paying for shipping costs for returning the item. This is because shipping costs are non-refundable.

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be minimally used and in the same condition that you received it. The item must be placed back into the original packaging (or a suitable package). It must be sent back with receipt or proof of purchase.

Return policy

Once we receive your item, we will inspect it and notify you that we have received your item immediately.

If your return is approved, we will initiate a refund to your original payment method. There will be a 15% restocking fee associated to the ticket for all returns.

Terms of Service

We understand this is boring but it is required so here is all the good stuff.

Website Terms and Conditions of Use

1. Terms

By accessing this Website, accessible from https://kouroscarpentry.com/, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials on Kouros Carpentry's Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;

  • use the materials for any commercial purpose or for any public display;

  • attempt to reverse engineer any software contained on Kouros Carpentry's Website;

  • remove any copyright or other proprietary notations from the materials; or

  • transferring the materials to another person or "mirror" the materials on any other server.

This will let Kouros Carpentry terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format. These Terms of Service has been created with the help of the Terms Of Service Generator.

3. Disclaimer

All the materials on Kouros Carpentry’s Website are provided "as is". Kouros Carpentry makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Kouros Carpentry does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

4. Limitations

Kouros Carpentry or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on Kouros Carpentry’s Website, even if Kouros Carpentry or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Kouros Carpentry’s Website may include technical, typographical, or photographic errors. Kouros Carpentry will not promise that any of the materials in this Website are accurate, complete, or current. Kouros Carpentry may change the materials contained on its Website at any time without notice. Kouros Carpentry does not make any commitment to update the materials.

6. Links

Kouros Carpentry has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Kouros Carpentry of the site. The use of any linked website is at the user’s own risk.

7. Site Terms of Use Modifications

Kouros Carpentry may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

8. Your Privacy

Please read our Privacy Policy.

9. Governing Law

Any claim related to Kouros Carpentry's Website shall be governed by the laws of us without regards to its conflict of law provisions.

Privacy Policy

At kouroscarpentry.com, accessible from https://thevacpad.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by kouroscarpentry.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in kouroscarpentry.com. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

Log Files

kouroscarpentry.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, kouroscarpentry.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of kouroscarpentry.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on kouroscarpentry.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that kouroscarpentry.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

kouroscarpentry.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

kouroscarpentry.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.